Privacy Policy
Effective Date: 2024.10.4
Thank you for choosing AirHug ("the App"), a community platform operated by BOLANGX LLC ("we," "us," or "our"). We prioritize your privacy and are deeply committed to protecting your personal information. This Privacy Policy is designed to help you understand what information we collect, why we collect it, how we use it, and the choices you have regarding your data.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information in a few different ways to provide and improve our services to you.
a. Information You Provide Directly:
Account Information: When you create an AirHug account, you provide us with personal information, such as your username, email address, and password.
Profile Information: You may choose to provide additional information for your user profile, such as a profile picture, a short biography, your location, or links to your personal websites or social media. This information is publicly visible to other users.
User-Generated Content: We collect the content you create, post, and share on the App. This includes photos, videos, text, comments, private messages you send and receive, and content you post for the "Create Music" feature.
b. Information We Collect Automatically:
Usage Information: We collect information about your activity on the App, such as the content you view or engage with, features you use, actions you take, and the time, frequency, and duration of your activities. This helps us understand how our community uses the App so we can improve it.
Device Information: We collect information from and about the devices you use to access our services. This includes hardware model, operating system information, app version, unique device identifiers, and mobile network information.
Log Data: When you use our App, our servers automatically record information ("Log Data"), including your Internet Protocol (IP) address, browser type, and crash reports.
c. Location Information:
With your explicit consent, we may collect information about your precise location using methods that include GPS, wireless networks, or cell towers. You can revoke this consent at any time through your device's settings. We only collect this information to enable specific features, such as geotagging your posts.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain Our Services: To operate the App, authenticate users, process transactions, and maintain the functionality of features like "Moment" and "Create Music."
To Enhance and Personalize Your Experience: To customize the content you see, suggest profiles you might like to follow, and personalize your feed.
To Enable Communication: To allow you to communicate with other users through our chat feature and to allow us to communicate with you regarding support inquiries, service announcements, and administrative messages.
For Marketing and Promotions: To send you updates, newsletters, and promotional materials that may be of interest to you. You can opt out of receiving these communications at any time by following the unsubscribe link or instructions provided in any email we send.
For Safety and Security: To verify accounts and activity, monitor for suspicious or fraudulent behavior, and enforce our terms and policies.
3. Information Sharing and Disclosure
Your privacy is important to us, and we do not sell your personal data to third parties. We may share your information in the following limited circumstances:
With Third-Party Service Providers: We work with trusted third-party vendors, consultants, and other service providers to help us operate, secure, and improve the App. These providers may have access to your information to perform services on our behalf (e.g., cloud hosting, data analytics, customer support), but they are contractually obligated to protect your data and use it only for the purposes we specify.
As Required by Law: We may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property.
In Case of a Business Transfer: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as a business asset.
4. Data Security
We employ a variety of reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based system can be 100% secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.
6. Your Rights and Choices
You have rights and choices regarding your personal information:
Access and Update: You can review and update your account and profile information at any time through your in-app settings.
Data Deletion: You may request the deletion of your personal information by contacting us directly. Please note that we may need to retain certain information for legal or security reasons.
Opt-Out of Communications: You can opt out of receiving promotional emails from us by using the "unsubscribe" link within each email.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at: connect@bolangx.com.